May 19, 2021

How Board Directors Can Interrupt Confirmation Bias

A well-known concept from psychology is the confirmation bias that describes people's tendency to recognize, remember, and value new information that confirms what they already believe. The idea is not difficult to understand, but it is surprisingly challenging to interrupt. Why? Because unconscious biases are more than cognitive processes, they are emotional, making it more challenging to dislodge them.
October 5, 2019

The Confirmation Bias Lurking in Plain Sight

A private equity firm decided to grow a retail company by buying another in the same business...