I heard it again last week, “What’s the rush?” Sometimes I hear, “If it isn’t broken, don’t fix it” or the one that really makes me crazy, “We are so much better than we were.” Many a leader has said to me a version of, “You should have known me ten years ago, I was much worse.” My all-time favorite was when an executive, in charge of risk management, yelled at me (complete with a red face), “Our decisions are NOT emotional!”